The Goods and Service Tax Network (GSTN) has recently enabled the new facility of “Communication between Taxpayers” on the GST portal.
With the introduction of this facility the supplier and recipient can directly communicate with each other on GST Portal itself. They can also give a reply to communication received on the portal.
It is pertinent to mention here that GSTN has given this facility taking care of the requirement that the communication forms a significant part of GST as Input Tax Credit (ITC) in GST which is an important element is invoice based. In case there is some error in the invoice, that has to be immediately rectified so as to enable the buyer to take ITC and avoid any credit loss.
It is expected that the new facility will make communication easy; bring transparency in the system; help in the matching of invoices and avoid complications of GST Framework.
This facility would help the taxpayer to raise questions related to Tax Invoices, Debit Note, Credit Note, Missing Document, Amendment of Filed Document, or any other issue. A taxpayer can raise questions both as a buyer or supplier of goods or services.
You can access this feature through Dashboard > Services > User Services > Communication Between Taxpayers.
The snaps of the relevant windows are given below for ready reference of our readers:
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